Everything is now ready for your 2021 holidays. We want you to have a happy and comfortable holiday at Hotel Montemar.

We have based our effort on these 3 essential pillars:

• Maintaining the cleaning and disinfection programs implemented during summer of 2020.
• Maintaining the social distancing measures and capacity limitations.
• Mandatory use of masks in common areas throughout the hotel.

Our staff is very involved in ensuring that your stay at the Hotel Montemar is pleasant.
Therefore we feel the need to explain the measures that we have adopted to make you feel safe among us:

In the entire hotel:

• We have installed contactlesss hydroalcoholic gel hand sanitizer devices in the entrance of the lifts and in all common areas.
• We have methacrylate screens at the Reception desk and in the Restaurant.
• You will find signs on the floor and walls to maintain social distance.
• The taps in all common toilets (Bar-Cafeteria, Restaurant, Terrace Lounge) are activated by infrared sensors.
• Contactless card payment at points of sale.
• We have maintained and intensified all cleaning protocols, implemented in the summer of 2020, with special attention in critical areas: lifts, corridors, handrails, stairs, doorknobs, etc.
• Our lifts are programmed to control their maximum capacity avoiding stops on intermediate floors. We have implemented delayed closing of its doors and installed air extractors to ensure air renewal.

In the Restaurant, Bar and Terraces:

• The use of masks is mandatory in all hotel facilities and in bars and restaurants, except when the client is seated and consuming.
• Bar service is prohibited.
• We have installed methacrylate partition screens in all customer service points.
• We have limited the capacity and separated the tables, according to current regulations, to maintain the distance between customers. The tables and chairs are disinfected, after each use, with effective viricidal products against SARS-CoV-2 and authorized in the Registry of the Ministry of Health.
• We have installed hydroalcoholic gel hand sanitizer devices in: entrances, buffet display shelves, self-service machines and toilets.
• We have marked measures on the ground and placed signage to ensure physical distancing.
• The cold buffet contains: single-servings of individually plated foods and other foods in which the utensils for customer’s self-serving are changed, sanitized and disinfected every 15 minutes.
• All foods displayed on the buffet are covered by protective screens.
• All our staff use hygienic masks. The use of gloves is limited to food processing.
• We have installed an air extraction system, which permanently renews the air, and CO2 metres that verify it, in the Restaurant, Bar-Cafeteria and Miramar Lounge.

In the rooms:
We follow a strict cleaning and disinfection protocol for rooms and bathrooms; as well as stairs, corridors and common areas, with special attention to critical points: TV remote controls, card holders, switches, etc … We use viricidal products approved and authorized by the Ministry of Health, effective against SARS-CoV-2.

• The hotel linen: sheets, towels, bedspreads, etc. are washed at more than 60ºC and in wash cycles of more than 40 minutes.
• Sealed and disinfected toilets.
• We have eliminated the Amenities in the rooms to avoid any contact between clients.
• We have kept the hand gel and shower gel in the dispensers in each room.

Our staff use hygienic masks and their temperature is taken daily before starting their work. Our staff is trained and is highly aware of SARS-CoV-2 safety and hygiene.

Hotel Montemar has been recognized with the “Tourism Covid-19 Protocol On” seal. Having this seal implies that Hotel Montemar has declared to comply with each and every one of the requirements of the responsible declaration checklist. (click to read more)

Thank you very much for trusting us.

We look forward to seeing you!

Hotel Montemar

 

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From next Sunday, May 9th, 2021…We are open!

We are waiting for you!

 

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Una publicación compartida de HOTEL MONTEMAR (@hmontemar)

We are very happy!

Hotel Montemar has been recognized with the “Tourism Covid-19 Protocol On” seal by Visit Benidorm and with the “Tourism Covid-19 Protocol On” seal by HOSBEC.

Thanks to our efforts, we have been awarded this recognition having declared to comply with the prevention and safety measures against the Covid-19, with the main objective of generating trust between the tourism sector of Benidorm and the Valencian Community, transmitting the commitment of the companies in the adoption of the indications of health authorities and reference guides.(click here to know more about all the requirements we must meet)

Therefore, having this seal implies that Hotel Montemar has declared to comply with each and every one of the requirements of the responsible declaration checklist.

Click here if you want to know the measures that we have adopted to make you feel safe among us

Everything is now ready for your return; we are closer every day to the big moment. We want you to have a happy and comfortable holiday at Hotel Montemar.

We have based our effort on these 3 essential pillars:

• Reinforcement and intensification our cleaning programs
• Social distancing measures
• Use of masks in common areas.

We want your stay with us to be pleasant, therefore we feel the need to explain the measures that we have adopted to make you feel safe among us:

In the entire hotel:

• We have placed hydroalcoholic gel dispensers in the entrance of the lifts and in all the accesses to common areas.
• We have methacrylate screens at the Reception and the Restaurant counter.
• You will find signs on the floor and walls to maintain social distance.
• The taps in all common toilets are activated by infrared sensors.
• Contactless card payment at points of sale.
• We have intensified cleaning in all areas of the hotel and especially in critical areas: lifts, corridors, handrails, stairs, doorknobs, etc.
• Our lifts are programmed to control their maximum capacity, avoiding stops on intermediate floors.

In the Restaurant, Bar and Terraces:

• We have limited the capacity and we have separated the tables to maintain a greater distance between clients.
• The Buffet is assisted by our restaurant staff.
• Our staff will attend you wearing gloves and masks.
• Tables and chairs are disinfected more frequently.

In the rooms:

• Cleaning and disinfection with virucidal products (approved by the Spanish Ministry of Health)
• Reinforcement of cleaning on surfaces with frequent contact: TV remote controls, card holders, switches, etc.
• The hotel linen: sheets, towels, bedspreads, etc. are washed at more than 60ºC.
• Sealed and disinfected toilets.
• We leave our check-out rooms locked for 48-72h until the arrival of the new client.

Our staff wears the appropriate personal protective equipment, their temperature is taken before starting their work and they will undergo specific security and hygiene training

Therefore, Hotel Montemar has been recognized with the “Tourism Covid-19 Protocol On” seal. Having this seal implies that Hotel Montemar has declared to comply with each and every one of the requirements of the responsible declaration checklist. (click to read more)

Thank you very much for trusting us.

We look forward to seeing you!

Hotel Montemar

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¡Volvemos el próximo 11 de julio! We are back on July, 11th! #HotelMontemar #Benidorm #EsperandoTuLlegada #WaitingForYou #playa #beach

A post shared by HOTEL MONTEMAR (@hmontemar) on Jun 16, 2020 at 1:38am PDT

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Ganas de ti, ganas de verte aquí. Can’t wait to see you here Terraza Lounge #EsperandoTuLlegada #WaitingForYou #Benidorm #playa #Beach #HotelMontemar

A post shared by HOTEL MONTEMAR (@hmontemar) on Jun 8, 2020 at 2:58am PDT

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Contando los minutos para tu llegada, porque si no estás no somos nada. Counting down the minutes until we meet again, because without you we are nothing. #EsperandoTuLlegada #WaitingForYou #Benidorm #playa #Beach #HotelMontemar

A post shared by HOTEL MONTEMAR (@hmontemar) on Jun 4, 2020 at 12:22am PDT

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Con la mirada en el mar, casi cegado por el sol, esperando tu llegada. Staring at the sun-kissed sea, waiting for you. . . #EsperandoTuLlegada #WaitingForYou . #Benidorm #playa #beach #HotelMontemar

A post shared by HOTEL MONTEMAR (@hmontemar) on Jun 1, 2020 at 9:04am PDT

We are all experiencing difficult moments of lockdown in our homes to reduce the spread of the Covid-19 pandemic. From the Hotel Montemar management, we wish that everyone is well and that, thanks to our joint effort of our society, this situation ends soon.

We are aware that the events related to the Covid-19 coronavirus and the accelerated flow of information that this generates require an additional effort of transparency and communication for our clients. For this reason, we have compiled the below summary with the main measures we have taken.

Which measures are we taking at Hotel Montemar?

– Following the recommendations of the Government of Spain, the Hotel Montemar will remain closed until the state of emergency has ended.

– Active personnel, management and reservation departments are tele-working in complete safety from their homes. This has meant having to adapt to a new way of working to continue serving our clients.

– Our security and maintenance personnel who have to physically attend their workplace, follow the safety protocol established by the law on occupational safety against the Covid-19.

– Our hotel has stopped its activity. For this reason, we have been forced to present a file for temporary employment regulation due to force majeure. It is an inevitable and temporary measure that protects our workers until the Hotel opens once this situation is over.

– To guarantee the continuity and business viability of the Hotel, energy costs have been reduced, the salary of the Hotel’s management has been reduced, etc…, while still complying to all our commercial commitments.

Which measures affect our clients?

– We provide telephone and electronic attention (email) for our clients from 10am to 2pm, Monday through Friday. Our reservations department is currently teleworking from home to provide you with optimal, uninterrupted customer service. (Telephone: +34.965.850.600 , email: reservas@hmontemar.com)

– Our recommendation is not to cancel if you have a reservation with us during the days of the state of emergency, simply change the dates to whenever possible. In this way, your reservation for a well-deserved vacation is assured once all of this is over. In addition, you will be contributing to the support of the tourism industry, which is key for everyone’s economy. For any questions, we are available by phone from Monday through Friday from 10am to 2pm, and 24/7 through our website.

Finally, we want to express our gratitude to all those professionals who are working very hard during this global crisis: health workers, nurses, transporters, cashiers, supermarket workers, law enforcement workers… and all those people who, with their daily effort and sacrifice, make all of our lives easier during difficult times.

The Montemar Hotel team looks forward to seeing you very soon.

Thank you very much

Hotel Montemar, 6th of April, 2020.

Contact our reservations department by calling +34.965.850.600 (from 10am to 2pm) or by email to reservas@hmontemar.com.

Thank you!